The article argues that the biggest risk in digital banking today is often not sophisticated “hacking,” but social engineering: phishing emails, fake look-alike sites, and scam calls that create urgency so people act before they think. It says this is why regulation matters—because it determines how seriously banks must treat digital risk behind the scenes. In Switzerland, banks are supervised by FINMA (the Swiss Financial Market Supervisory Authority), and the piece describes FINMA’s approach as setting mandatory expectations such as security-by-design, strict protection of personal/financial data, continuous monitoring for suspicious activity, and rapid, transparent response when threats appear.

It then explains what this looks like in day-to-day banking: systems designed to flag unusual behavior (new device logins, atypical transactions, sudden account-detail changes), supported by controls like multi-factor authentication, device verification, and transaction alerts—meant to prevent a single mistake from becoming a major loss. The article also emphasizes “clarity” as a security control: Swiss banks are described as being explicit about what they will never ask (e.g., full passwords, moving money to a “safe account,” or acting immediately under pressure), and as warning customers when new scam patterns emerge. Finally, it notes that these protections are intended to apply consistently to both personal and business accounts, with the overall benefit framed as confidence and peace of mind rather than complicated security steps.

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Source: https://www.cm-alliance.com/cybersecurity-blog/how-swiss-regulation-enhances-digital-banking-security